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org Hey there, We are still investigating this problem. Nevertheless, normally all of our items have an one month cancellation. If she contacted us on 7/19 and bought on 4/1 she would be beyond the cancellation date. Danielle D ***** Senior Contracts Manager03/14/2019I no longer am an active Realtor since the end of 2018, However,, this service claims I ought to Spend for their service anyways.

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This is the second reputable grievance that I have actually had with them. They appear to bully and to persuade subscribers without possible cause. Date: Thu, Apr 4, 2019 at 9:51 AMSubject: ***** ***** ******** To: ******** @mybbb. org Hi, We have actually evaluated the problem from ***** *****. Our records show the following:1/ 19/2019 the subscriber was billed the quarterly subscription charge of $111.

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00 late fee3/11/2019- Subscriber reacted to the Late Cost notice e-mail she got and mentioned "I am I longer thinking about maintaining my membership," NOTE: This was the preliminary notice to terminate her account. 3/11/2019 - Bright's e-mail action stated "I have actually suspended your account as you requested. There is still a balance of $136.

Notifications of termination may be supplied through e-mail or mail. We did not get notice from ***** *****, she doesn't declare that she sent notification to the MLS, she merely mentions she is not spending for a services that she cancelled. Regrettably she didn't cancel in a prompt manner. Danielle D ***** Senior Agreements Supervisor, Dear Ms.

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First let me ask forgiveness for the billing error, and the hold-ups in fixing the issue. Check For Updates are extremely sorry that you were erroneously charged for the item and we understand that the mistake was on our end. You informed us in a timely way, and we faltered. We have actually reimbursed you the total of the charges.