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org Hello, We are still researching this grievance. However, usually all of our products have an one month cancellation. If she called us on 7/19 and purchased on 4/1 she would be outdoors of the cancellation date. Danielle D ***** Senior Contracts Manager03/14/2019I no longer am an active Realtor considering that the end of 2018, However,, this service claims I must Spend for their service anyhow.


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This is the 2nd trustworthy problem that I have actually had with them. They appear to bully and to persuade subscribers without possible cause. Date: Thu, Apr 4, 2019 at 9:51 AMSubject: ***** ***** ******** To: ******** @mybbb. org Hello, We have evaluated the complaint from ***** *****. Our records indicate the following:1/ 19/2019 the subscriber was billed the quarterly membership cost of $111.

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00 late fee3/11/2019- Subscriber reacted to the Late Charge notice e-mail she received and mentioned "I am I longer thinking about keeping my membership," KEEP IN MIND: This was the initial alert to terminate her account. 3/11/2019 - Bright's e-mail action stated "I've suspended your account as you asked for. There is still a balance of $136.

Notices of termination might be supplied through e-mail or mail. We did not receive notice from ***** *****, she doesn't declare that she sent notification to the MLS, she merely states she is not paying for a services that she cancelled. Regrettably You Can Try This Source didn't cancel in a prompt manner. Danielle D ***** Senior Agreements Supervisor, Dear Ms.

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First let me apologize for the billing mistake, and the delays in fixing the problem. We are extremely sorry that you were erroneously charged for the item and we comprehend that the error was on our end. You alerted us in a timely way, and we faltered. We have reimbursed you the full quantity of the charges.