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Ken Hutchins, Vice President of Sales, Consumer Complaints6 Client Complaints07/05/2019Sales person (*****) informed me that their combination with wix was simple, I had revealed to him. my issue that other products required coding experience or employing a 3 Rd party. real estate website was told that was not the case. I bought the product after the company sent example websites that look remarkable, What was delivered to me was basically one line of code that they anticipated to import into wix, by doing so it provides you a search that looks like something that came out of the '90s and it's absolutely nothing in contrast to the samples over marketed to me.

I argued that what was provided was not what was promoted and was told that they offer no refunds, my argument is that if you do not offer the product you are promoting then you ought to be paying back your clients what you took from them. their website also says 30-day Learn moreCustomer Reviews1 Consumer Evaluations, Horrible client experience.

I've been with them for over two years. Their service began to decrease and weaken numerous months ago, I was really patient with them and in the last two months it would take an average of 45 to 60 seconds to fill their pages. I called them to complain about the filling speed and how it is negatively affecting my organization.

I asked to cancel the service and discussed that their service hasn't worked for months which they currently understood. They sent me an email from the assistance group over 3 weeks later on 4/20/20 stating that they will charge the month of May too because they need to receive a 30-day notification although I called them before the beginning of April.

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Know, they have a terrible consumer support staff and management that does not provide a crap about client experience ... Read MoreCompany Details1900 Addison St Ste 300, Berkeley, CA 94704BBB File Opened:7/ 31/2018Number of Staff Members:1 Mr. Ken Hutchins, Vice President of Sales, Customer Contact, Mr. Ken Hutchins, Vice President of Sales, Local BBBGolden Gate Bbb, BBB Organization Profiles might not be replicated for sales or advertising functions.